Office & AdministrativeO*NET: 43-4151.00
Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
AI Risk Score
92/100
High risk: many core tasks are exposed to automation.
Automation factors
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Check inventory records to determine availability of requested merchandise.
- Monitoring Processes, Materials, or Surroundings
- Processing Information
Top skills
Active Listening4.00/5
Speaking3.88/5
Reading Comprehension3.50/5
Service Orientation3.50/5
Writing3.12/5