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AI Risk Comparison

Customs Brokers vs Claims Adjusters, Examiners, and Investigators

Compare AI replacement risk, automatable work, resilient skills, and potential career pivots for both occupations.

Safer role
Customs Brokers
Higher risk
Claims Adjusters, Examiners, and Investigators
Risk gap
1 points
Business & FinanceO*NET: 13-1041.08

Customs Brokers

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

AI Risk Score

42/100
Medium

Moderate risk: AI can reshape important parts of the role.

Automation factors

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.
  • Calculate duty and tariff payments owed on shipments.
  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
  • Working with Computers
  • Processing Information

Top skills

Active Listening4.00/5
Reading Comprehension3.88/5
Writing3.75/5
Speaking3.75/5
Critical Thinking3.75/5

Recommended career pivots

Freight Forwarders76/100Cargo and Freight Agents75/100Customs and Border Protection Officers86/100Brokerage Clerks72/100Transportation, Storage, and Distribution Managers34/100
Business & FinanceO*NET: 13-1031.00

Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

AI Risk Score

43/100
Medium

Moderate risk: AI can reshape important parts of the role.

Automation factors

  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
  • Working with Computers
  • Documenting/Recording Information

Top skills

Reading Comprehension4.12/5
Active Listening4.00/5
Critical Thinking4.00/5
Speaking3.88/5
Judgment and Decision Making3.75/5

Recommended career pivots

Insurance Claims and Policy Processing Clerks90/100Eligibility Interviewers, Government Programs89/100Customer Service Representatives90/100Insurance Underwriters77/100Tax Examiners and Collectors, and Revenue Agents93/100

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