Business & FinanceO*NET: 13-2081.00
Will AI Replace Tax Examiners and Collectors, and Revenue Agents?
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
93out of 100
Critical Risk
AI Risk Score
93/100
Risk Level
Critical
Job Zone
3/5
Medium
Total Tasks Analyzed
6
🤖 What AI Can Do
- ▸Maintain records for each case, including contacts, telephone numbers, and actions taken.
- ▸Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
👤 What Requires Humans
- ▸Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
Task Breakdown
🤖AI Can Automate (2)
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
👤Requires Humans (1)
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
⚡AI-Assisted (3)
- Send notices to taxpayers when accounts are delinquent.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Answer questions from taxpayers and assist them in completing tax forms.
Key Skills Analysis
Reading ComprehensionAI-Vulnerable
Importance: 4.00/5.00
Active Listening
Importance: 4.00/5.00
Speaking
Importance: 4.00/5.00
Critical ThinkingAI-Resistant
Importance: 3.88/5.00
WritingAI-Vulnerable
Importance: 3.25/5.00
MathematicsAI-Vulnerable
Importance: 3.25/5.00
Active LearningAI-Resistant
Importance: 3.25/5.00
Monitoring
Importance: 3.25/5.00
Judgment and Decision MakingAI-Resistant
Importance: 3.12/5.00
Social PerceptivenessAI-Resistant
Importance: 3.00/5.00
CoordinationAI-Resistant
Importance: 3.00/5.00
NegotiationAI-Resistant
Importance: 3.00/5.00
Complex Problem SolvingAI-Resistant
Importance: 3.00/5.00
Time ManagementAI-Resistant
Importance: 3.00/5.00
Learning Strategies
Importance: 2.88/5.00
Related Occupations
Future-Proof Your Career
Whether AI poses a high or low risk to your role, staying ahead means continuous learning. Explore courses to build AI-resistant skills.
Frequently Asked Questions
Based on our analysis, Tax Examiners and Collectors, and Revenue Agents have a critical risk of AI replacement with a score of 93/100. Many routine tasks in this role can be automated, but human oversight remains important.
Last updated: 2026-03-28· Data from O*NET 30.2 & Frey/Osborne automation research