🤖ReplacedByAI
Home/Compare/Claims Adjusters, Examiners, and Investigators vs Insurance Claims and Policy Processing Clerks

AI Risk Comparison

Claims Adjusters, Examiners, and Investigators vs Insurance Claims and Policy Processing Clerks

Compare AI replacement risk, automatable work, resilient skills, and potential career pivots for both occupations.

Safer role
Claims Adjusters, Examiners, and Investigators
Higher risk
Insurance Claims and Policy Processing Clerks
Risk gap
47 points
Business & FinanceO*NET: 13-1031.00

Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

AI Risk Score

43/100
Medium

Moderate risk: AI can reshape important parts of the role.

Automation factors

  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
  • Working with Computers
  • Documenting/Recording Information

Top skills

Reading Comprehension4.12/5
Active Listening4.00/5
Critical Thinking4.00/5
Speaking3.88/5
Judgment and Decision Making3.75/5

Recommended career pivots

Insurance Claims and Policy Processing Clerks90/100Eligibility Interviewers, Government Programs89/100Customer Service Representatives90/100Insurance Underwriters77/100Tax Examiners and Collectors, and Revenue Agents93/100
Office & AdministrativeO*NET: 43-9041.00

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

AI Risk Score

90/100
Critical

High risk: many core tasks are exposed to automation.

Automation factors

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Working with Computers
  • Processing Information

Top skills

Reading Comprehension3.50/5
Time Management3.50/5
Speaking3.38/5
Active Listening3.25/5
Critical Thinking3.25/5

Recommended career pivots

Customer Service Representatives90/100Credit Authorizers, Checkers, and Clerks89/100Eligibility Interviewers, Government Programs89/100Billing and Posting Clerks94/100Loan Interviewers and Clerks92/100

Take the quiz to see your personal AI risk score

A job title only tells part of the story. Answer a few questions about your actual work and get a personalized AI risk assessment.

Take the AI Risk Quiz