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Will AI Replace New Accounts Clerks?
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
81out of 100
Critical Risk
AI Risk Score
81/100
Risk Level
Critical
Job Zone
3/5
Medium
Total Tasks Analyzed
10
🤖 What AI Can Do
- ▸Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- ▸Collect and record customer deposits and fees and issue receipts, using computers.
- ▸Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- ▸Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- ▸Investigate and correct errors upon customers' request, according to customer and bank records.
👤 What Requires Humans
- ▸Perform teller duties as required.
Task Breakdown
🤖AI Can Automate (5)
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Investigate and correct errors upon customers' request, according to customer and bank records.
👤Requires Humans (1)
- Perform teller duties as required.
⚡AI-Assisted (4)
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
Key Skills Analysis
Active Listening
Importance: 4.00/5.00
Speaking
Importance: 4.00/5.00
Reading ComprehensionAI-Vulnerable
Importance: 3.50/5.00
Service OrientationAI-Resistant
Importance: 3.38/5.00
Social PerceptivenessAI-Resistant
Importance: 3.25/5.00
Critical ThinkingAI-Resistant
Importance: 3.12/5.00
Monitoring
Importance: 3.12/5.00
CoordinationAI-Resistant
Importance: 3.12/5.00
WritingAI-Vulnerable
Importance: 3.00/5.00
PersuasionAI-Resistant
Importance: 3.00/5.00
Judgment and Decision MakingAI-Resistant
Importance: 3.00/5.00
MathematicsAI-Vulnerable
Importance: 2.88/5.00
Time ManagementAI-Resistant
Importance: 2.88/5.00
Active LearningAI-Resistant
Importance: 2.75/5.00
Complex Problem SolvingAI-Resistant
Importance: 2.75/5.00
Related Occupations
Tellers
86/100 — Critical Risk
Brokerage Clerks
72/100 — High Risk
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
8/100 — Very Low Risk
Customer Service Representatives
90/100 — Critical Risk
Securities, Commodities, and Financial Services Sales Agents
55/100 — Medium Risk
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Frequently Asked Questions
Based on our analysis, New Accounts Clerks have a critical risk of AI replacement with a score of 81/100. Many routine tasks in this role can be automated, but human oversight remains important.
Last updated: 2026-03-28· Data from O*NET 30.2 & Frey/Osborne automation research