Office & AdministrativeO*NET: 43-4171.00
Receptionists and Information Clerks
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
AI Risk Score
60/100
Moderate risk: AI can reshape important parts of the role.
Automation factors
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Working with Computers
- Processing Information
Top skills
Speaking3.88/5
Active Listening3.75/5
Service Orientation3.62/5
Reading Comprehension3.12/5
Critical Thinking3.12/5