Personal Care & ServiceO*NET: 39-1013.00
First-Line Supervisors of Gambling Services Workers
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
AI Risk Score
28/100
Lower risk: the role depends more on human judgment and context.
Automation factors
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Working with Computers
- Evaluating Information to Determine Compliance with Standards
Top skills
Monitoring3.88/5
Service Orientation3.88/5
Active Listening3.75/5
Speaking3.75/5
Reading Comprehension3.62/5