ManagementO*NET: 11-9131.00
Will AI Replace Postmasters and Mail Superintendents?
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
30out of 100
Low Risk
AI Risk Score
30/100
Risk Level
Low
Job Zone
2/5
Entry
Total Tasks Analyzed
8
๐ค What AI Can Do
- โธMonitor employees' work schedules and attendance for payroll purposes.
- โธOrganize and supervise activities, such as the processing of incoming and outgoing mail.
- โธPrepare employee work schedules.
๐ค What Requires Humans
- โธHire and train employees, and evaluate their performance.
- โธNegotiate labor disputes.
Task Breakdown
๐คAI Can Automate (3)
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Prepare employee work schedules.
๐คRequires Humans (2)
- Hire and train employees, and evaluate their performance.
- Negotiate labor disputes.
โกAI-Assisted (3)
- Resolve customer complaints.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Key Skills Analysis
Reading ComprehensionAI-Vulnerable
Importance: 4.00/5.00
Active Listening
Importance: 4.00/5.00
Speaking
Importance: 4.00/5.00
Social PerceptivenessAI-Resistant
Importance: 4.00/5.00
CoordinationAI-Resistant
Importance: 4.00/5.00
Time ManagementAI-Resistant
Importance: 4.00/5.00
Management of Personnel ResourcesAI-Resistant
Importance: 3.88/5.00
Critical ThinkingAI-Resistant
Importance: 3.75/5.00
Monitoring
Importance: 3.75/5.00
NegotiationAI-Resistant
Importance: 3.62/5.00
Learning Strategies
Importance: 3.38/5.00
Service OrientationAI-Resistant
Importance: 3.38/5.00
WritingAI-Vulnerable
Importance: 3.25/5.00
Active LearningAI-Resistant
Importance: 3.25/5.00
PersuasionAI-Resistant
Importance: 3.25/5.00
Related Occupations
Postal Service Clerks
85/100 โ Critical Risk
Transportation, Storage, and Distribution Managers
34/100 โ Low Risk
First-Line Supervisors of Office and Administrative Support Workers
30/100 โ Low Risk
Administrative Services Managers
28/100 โ Low Risk
General and Operations Managers
30/100 โ Low Risk
Future-Proof Your Career
Whether AI poses a high or low risk to your role, staying ahead means continuous learning. Explore courses to build AI-resistant skills.
Frequently Asked Questions
Based on our analysis, Postmasters and Mail Superintendents have a low risk of AI replacement with a score of 30/100. This role requires significant human skills like creativity, empathy, and complex decision-making that AI cannot easily replicate.
Last updated: 2026-03-28ยท Data from O*NET 30.2 & Frey/Osborne automation research