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AI Risk Comparison

Office and Administrative Support Workers, All Other vs Receptionists and Information Clerks

Compare AI replacement risk, automatable work, resilient skills, and potential career pivots for both occupations.

Safer role
Office and Administrative Support Workers, All Other
Higher risk
Receptionists and Information Clerks
Risk gap
13 points
Office & AdministrativeO*NET: 43-9199.00

Office and Administrative Support Workers, All Other

All office and administrative support workers not listed separately.

AI Risk Score

47/100
Medium

Moderate risk: AI can reshape important parts of the role.

Automation factors

  • Assist with scheduling and calendar management
  • Draft initial communications and correspondence
  • Provide data-driven insights and recommendations

Top skills

Recommended career pivots

Office & AdministrativeO*NET: 43-4171.00

Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

AI Risk Score

60/100
High

Moderate risk: AI can reshape important parts of the role.

Automation factors

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Working with Computers
  • Processing Information

Top skills

Speaking3.88/5
Active Listening3.75/5
Service Orientation3.62/5
Reading Comprehension3.12/5
Critical Thinking3.12/5

Recommended career pivots

Medical Secretaries and Administrative Assistants91/100Office Clerks, General91/100Customer Service Representatives90/100Secretaries and Administrative Assistants, Except Legal, Medical, and Executive92/100Switchboard Operators, Including Answering Service92/100

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